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| What do .com, .net and .org stand
for? |
.Com
represents companies or for profit organizations, it is also
the most common extension for domain names. Most personal web
sites also use this extension
.Net generally
represents Internet Service Providers and other
organizations
.Org represents non-profit
organizations or groups
.Info stands for
information and is generally for information type sites but
not limited to that type
.Biz domains are used
for businesses' sites
.US stands for United
States and can be used for any type of site
.WS
means 'website' and can be used for many different types of
websites
Though these are general guidelines, you may
use any of these extensions when registering a domain name. If
you want to make sure no one else can benefit from your domain
name, it's a good idea to register all variations of your
domain name.
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|
| Confused by the terminology you hear people
using? Read below for easy-to-understand explanations of the
most commonly-used terms. |
Administrative
Contact: The administrative contact is an individual
authorized to interact with the registrar on behalf of the
domain name registrant. The administrative contact should be
able to answer non-technical questions about the domain name's
registration and the domain name registrant. It is strongly
recommended that the administrative contact be the registrant
or someone from the registrant's
organization.
Billing Contact: The billing
contact is the person designated to receive the invoice for
domain name registration and re-registration fees. The billing
contact should be in a position to ensure prompt payment of
fees.
Browser: A program which allows a person
to read hypertext. The browser gives some means of viewing the
contents of pages and of navigating from one page to
another.
ccTLD: Country code Top Level Domain.
Also referred to as non-US ISO country codes. TLDs in domain
names which reflect a specific country, such as .co.uk (United
Kingdom), .co.jp (Japan), .com.tw (Taiwan), et cetera. If you
are interested in such a name, you should check out this list
of domain name registries around the world:
http://www.norid.no/domreg.html.
DNS: A
distributed database of information that is used to translate
domain names, which are easy for humans to remember and use,
into Internet Protocol (IP) numbers, which are what computers
need to find each other on the Internet. People working on
computers around the globe maintain their specific portion of
this database, and the data held in each portion of the
database is made available to all computers and users on the
Internet. The DNS comprises computers, data files, software,
and people working together.
Domain Name: In
short, a domain name is nothing more than an alias for a
numeric web address. Each web site on the internet has a
numeric address that functions like coordinates on a map.
Instead of pointing to a geographic location on earth, these
numeric addresses, called IP addresses, point to a
geographical location on the Internet. Computers have no
problems with locating and remembering numeric addresses. In
contrast, most humans have trouble remembering long,
complicated sequences of numbers. So, to make surfing the web
easier, the domain name system was invented. This system
allows people to use easy to remember names for web sites
instead of those number sequences.
Fully-qualified
domain name: A fully-qualified domain name (FQDN) is that
portion of an Internet Uniform Resource Locator (URL) that
fully identifies the server program that an Internet request
is addressed to. The FQDN includes the top-level domain name,
the second-level domain name and any other levels. An FQDN
should be sufficient to determine a unique Internet address
for any host on the Internet. The prefix "http://" added to
the fully-qualified domain name completes the
URL.
FTP: File Transfer Protocol. The Internet
engineering standard for transferring files from one computer
to another, i.e. from a web creator's computer files to the
virtual server or vice versa. Such a transfer is made via a
special FTP software program such as WS_FTP or CuteFTP. There
are many Internet sites that have established publicly
accessible repositories of material that can be obtained using
FTP, by logging in using the account name anonymous, thus
these sites are called anonymous ftp
servers.
gTLD: Generic Top Level Domain. In the
US, gTLDs used to describe organizational and political
structures and are usually given three-letter names. Over the
past few years, a number of these gTLDs have become
"unrestricted", i.e. anyone can register a domain in that
gTLD. You do not even have to reside in the US or be a
business entity. For domains outside the US, two-letter ISO
(International Organization For Standardization) country codes
are used.
HTML: Documents on the World Wide Web are
written in a simple "markup language" called HTML, which
stands for HyperText Markup Language. HTML looks a lot like
old-fashioned typesetting code, where you surround a block of
text with codes that indicate how it should appear,
additionally, in HTML you can specify that a block of text, or
a word, is linked to another file on the Internet. HTML files
are meant to be viewed using a browser, such as Netscape or
Internet Explorer.
HTTP: HyperText Transfer
Protocol. The protocol for moving hypertext files across the
Internet. Requires a HTTP client program on one end, and an
HTTP server program on the other end. HTTP is the most
important protocol used in the World Wide Web
(WWW).
Hypertext: Term coined by Ted Nelson
around 1965 for a collection of documents containing
cross-references or "links" which, with the aid of an
interactive browser program, allow the reader to move easily
from one document to another.
IANA (Internet
Assigned Numbers Authority): The function that currently
oversees registration for various Internet Protocol
parameters, such as port numbers, protocol and enterprise
numbers, options, codes, and types. The IANA function is
currently located at the Information Sciences Institute at the
University of Southern California in Marina del Rey,
CA.
ICANN: Internet Corporation for Assigned
Names and Numbers. ICANN is the new non-profit corporation
that is assuming responsibility from the U.S. Government for
coordinating certain Internet technical functions, including
the management of Internet domain name system. More
information about ICANN can be found at their web site, which
is posted at: http://www.icann.org.
InterNIC (http://www.internic.net/):
The InterNIC is a concept for an integrated network
information center that was developed by several companies,
including Network Solutions, in cooperation with the U.S.
Government. Currently, the term "InterNIC" is being used in
conjunction with a neutral, stand alone web page (located at
http://www.internic.net) that is established for the purpose
of providing the public with information regarding Internet
domain name registration. InterNIC is a registered service
mark of the U.S. Department of Commerce.
IP
Address: Every machine that is on the Internet has a
unique IP number - if a machine does not have an IP number, it
is not really on the Internet. Most machines also have one or
more Domain Names that are easier for people to remember IP
addresses are numerical, often 32-bit addresses that are
expressed as four numbers between 0 and 255, separated by
periods, for example: 216.168.224.69 For more information,
HowStuffWorks.com has an easy to comprehend article on How IP
Addresses Work as a part of its larger article on How Domain
Name Servers Work.
ISP (Internet Service
Provider): Internet Service Provider. While rather a
generic term, ISP generally refers to a person, organization,
or company that allows its users access to the Internet. In
addition to Internet access, many ISPs provide other services
such as web hosting, DNS and other
services.
Nameserver: Sometimes called a "host".
A computer (server) that has both the software and the data
(zone files) needed to resolve domain names to Internet
Protocol (IP) numbers. Domain names must be programmed into a
minimum of two nameservers hosted on separate
networks.
NIC: Generally, any office that
handles information for a network. The most famous of these on
the Internet is the InterNIC, which is where new domain names
are registered.
Parking: When a registered
domain is parked, the domain is reserved but remains inactive.
A temporary Web page is displayed until the site is unparked —
or activated. Domain name parking is often used by registrants
who do not yet have a hosting provider or who haven't yet
built a site for the domain.
Registrant: The
individual or organization that registers a specific domain
name. This individual or organization holds the right to use
that specific domain name for a specified period of time,
provided certain conditions are met and the registration (NIC)
fees are paid. This person or organization is the "legal
entity" bound by the terms of all applicable domain
registration Service Agreements.
Registrar: An
entity with a direct contractual relationship with, and
special access to, a registry, that inserts records on behalf
of others.
Registry: A database associating DNS
information with some person, legal entity, operational
entity, or other referent.
Restricted top-level
domain name (rTLD): A top-level domain, such as .biz,
.gov, .museum, .name, and .pro, that is only available to
registrants who meet certain criteria.
Root: The
top of the Domain Name System hierarchy. Often referred to as
the "dot."
Second-Level Domain: In the Domain
Name System, the next lower level of the hierarchy underneath
the top level domains. In a domain name, that portion of the
domain name that appears immediately to the left of the
top-level domain. For example, the domainsforbeginners in
domainsforbeginners.com. Second-Level Domains are the focus of
domain speculators and have been the root of a good portion of
internet name disputes on the internet. It's important that
your second-level domain does not infringe upon the registered
trademark of another entity.
Server: A computer,
or a software package, that provides a specific kind of
service to client software running on other computers. The
term can refer to a particular piece of software, such as a
WWW server, or to the machine on which the software is
running, e.g. Our mail server is down today, that's why e-mail
isn't getting out. A single server machine could have several
different server software packages running on it, thus
providing many different servers to clients on the
network.
Technical Contact: The technical
contact is the person or organization who maintains the
primary domain name server. When you register your domain name
with us, we provide our primary nameserver automatically and
assume the role of Technical Contact. The technical contact
should be able to answer technical questions about the domain
name's primary domain name server and work with
technically-oriented people in other domains to solve
technical problems that affect the domain
name.
TLD: Top Level Domain. In the Domain Name
System (DNS), the highest level of the hierarchy after the
root. In a domain name, that portion of the domain name that
appears furthest to the right. For example, the com in
domainsforbeginners.com. top
URL: Uniform
Resource Locator. An internet "address". A draft standard for
specifying the location of an object on the Internet, such as
a file or a newsgroup. They are used in HTML documents to
specify the target of a hyperlink which is often another HTML
document (possibly stored on another
computer).
Examples of URLs:
- http://www.cnn.com
- http://www.google.com
- http://digs.hottestreseller.com
The first
part of the URL, before the colon (often http), specifies the
access method. The part of the URL after the colon is
interpreted specific to the access method.
URL
Forwarding: URL Redirection or Website Redirection. In
short, when the user types in one address (URL) for a web site
and is then redirected to a site, often on a different server
than the domain. Often the URL name entered will be short,
easy to remember URL while the destination page is actually
defined by a much longer, harder to remember URL. It occurs
when a Web server tells the client browser to obtain a certain
requested page from a different location. The new URL may be
on the same server or a different one and may itself be
subject to redirection. The user is normally unaware of this
process except that it may introduce extra delay while the
browser sends the new request and the browser will usually
(although not always) display the new URL rather than the one
the user originally requested.
Virtual host:
Also called an IPP. In order to establish a full-time presence
on the internet, one needs to have computers that are
connected continuously to the Internet. Special hardware and
software are needed as well as constant maintenance of a
full-time high speed connection to the internet. A virtual
host provides services to relieve its hosted customers from
the burden of dedicating costly hardware/software and valuable
human resources to its web presence effort. Because the
electronic frontage (or website) actually resides on the IPP's
computers, and not that of the entity, it's virtual. This is
where the name "virtual host" comes from.
Web
Page: Simply, a block of information running on a
world-wide server process identified by a specific URL. Such
pages are most often written in HTML. It is also possible for
a server to create a dynamic web page via special
scripts.
Web Site: Simply put, a block of
information running on a world-wide server process. A web site
may or may not of a group of pages related to one another, and
is identified by its Second-Level Domain.
WhoIs:
A searchable database maintained by the registrar, which
contains information about networks, networking organizations,
domain names, and the contacts associated with them for
respective domains. Also, the set of rules that describes the
application used to access the database. This site uses
fasterWhoIs, an advanced engine that quickly searches all
registrars' databases for domain name
availability.
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| I want to modify the prices that I offer for each
domain name that can be registered/transferred on my Reseller
storefront. Where can I do this? |
- Login to your Private Label Admin page from here: http://www.resellercontrolcenter.com/login.aspx
- Click on Product Pricing from the Products & Pricing
menu.
- Click the '+' symbol to open the pricing chart on the
domain you wish to modify.
- Then modify the prices for new registrations and
renewals.
- Click APPLY before moving on to the next domain.
- Choose the next domain extension (TLD) to modify and
make the changes as needed.
- The price changes will take effect
immediately.
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| How do I modify the look and feel of my Reseller
storefront? |
Here are the directions so you can access the
section where customizations are made to your reseller site
or storefront.
- Login to the reseller admin section at: http://www.resellercontrolcenter.com/login.aspx
- Login.
- Choose the appropriate selection from the "Design &
Layout" menu.
- Make any changes and click
APPLY.
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| How do I modify default name server(DNS)
information? |
- Click on "Product Offerings" from the "Products &
Pricing" menu.
- First, modify the name servers under the "Hosting Name
Server" section.
- Note: If you are offering our Hosting
product then you cannot modify the default hosting
servers.
- Click "Apply".
- Update the "Parking Name Servers".
- Note: It is recommended that
you not modify these as all forwarding, email and custom
parked pages use our default name servers.
- Click "Apply".
These changes will only affect domains
registered after you have completed the modifications. Any
domains already registered will not automatically have their
name servers modified. Your customers may change the option
for each domain name from the default one you
specify.
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| What payment methods does DigDomains
accept? |
Currently,
DigDomains only accepts credit cards for any of the services
we offer. We have streamlined our billing process so we can
give you the lowest prices for our services.
DigDomains
accepts these major credit cards:
- Visa
- Mastercard
- American Express
- Discover
- Paypal
- Online Check payments
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| How do I change the products I want to offer on
my Reseller storefront? |
- Login to https://www.resellercontrolcenter.com
- Choose Product Offerings from the Products & Pricing
menu
- From the next screen the products that you can offer
will be listed. Place a checkbox next to the products you do
wish to offer. Then click on SUBMIT. The products you have
chosen will be available immediately.
- The next step is to set the prices for these products.
Follow the directions below on how to set those prices.
- Click on SET OTHER PRODUCT PRICES.
- Set the price for each product that you are offering.
All of the prices listed are per year for each product
except Domain Transfer of Registration which is per
domain.
**Note: You can only set the
price between the Minimum Sale Price and the Maximum Sale
Price listed for each product.
- Click on SUBMIT. The price change will take effect
immediately.
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| How do I change what domains (TLDs) can be
registered/transferred to my site? |
- http://www.resellercontrolcenter.com/login.aspx
- Login
- Once you are logged in choose Product Offerings from the
Products & Pricing menu.
- Click the checkbox next to the domain extensions you
want to offer.
- Click APPLY.
- Set the prices for the domain extensions you have
activated under the PRODUCT PRICING.
- The changes will take effect immediately after APPLY is
clicked.
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| How do I login to the administrative side of my
reseller site? |
Login
to the Reseller Control Center at:
http://www.resellercontrolcenter.com/login.aspx.
From
there you can:
- View New products and features
- Manage your web site where you can customize the site,
Set prices, product offerings, manage name servers, etc.
- View reports of the domains registered through your
Reseller storefront
- View Sales statistics by date
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|
| I lost my Reseller Control Center password. What
do I do? |
Please
visit the following page so you may have your Reseller
administrative password information sent to you by email:
http://www.resellercontrolcenter.com/extranet/password_recover.aspx
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|
| Who will be listed as the registrar on any
domain name registered at my site? |
We
have setup our Reseller service to list your company as the
registrar for most WHOIS searches. However, we cannot
control the information contained in any WHOIS database,
beyond our own, so DigDomains may be listed. We feel that this
will not cause a conflict among your customers. The technical
difficulty of listing your company in all the WHOIS databases
is not feasible at this time.
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| How long until a newly registered domain name
can be seen or used? |
Any
new domain name takes up to 48 hours to become registered and
fully effective on the internet. You will not be able to
publish or view your site, receive e-mails or make use of your
domain name until that time frame has passed. That time frame
is true for all registers and just how the current domain name
system works.
If you make any changes to your domain name
such as modify any of the contact information or more
importantly, modify the DNS or name servers attached to your
domain name it will be 48 hours before you can see the changes
on the internet.
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| I want to register a domain name that is about
to expire. |
You
may offer the Backordering service to your customers. Once
a domain is backordered, our system will check on the status
of that domain each day and attempt to register it if that
domain does become available. Only one person can back order a
domain from any of our reseller accounts. If the domain is not
released the backorder credit can be setup for on another
domain.
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|
| Does my customers' information on their domain
name have to be public? |
A
customer who registered a domain name with my Reseller
storefront can have their information listed on a WHOIS
search. Is there anyway to hide that information from
public view? The information listed on your domain name has to
be made publicly available per our agreement with ICANN, the
governing body of domain names. We cannot hide that
information from public view at this time. As well false
information cannot be entered as that will violate the
registration agreement and your domain name registration will
be terminated. That is also by agreement with ICANN. However,
as a reseller you can certainly offer the Private Registration
services through your Reseller site. With this service it is
perfectly legal to use the proxy information that we make
available for you and your customers.
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| How do my customers unpark their domain
names? |
- Navigate to your Reseller storefront.
- Choose DOMAIN NAMES from the manage drop-down menu.
- Login with the current domain login information.
- Choose the domain name to modify
- Click on (click here to modify) next to NAME SERVER
INFORMATION.
- Enter the new name servers to be attached to that
domain.
- Click on SAVE CHANGES.
NOTE: Any changes to a
domain name can take up to 48 hours to take effect on the
Internet.
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|
| Can a domain already registered to my customer
be sold to someone else? |
- Login to your Domain name management interface
- Choose the domain name you wish to transfer
- Click on CHANGE OWNER
- Click INITIATE NEW CHANGE
- Click the YES radio button and hit CONTINUE
- Enter the new Registrant INFO and then click
CONTINUE
- View the Transfer of Ownership application and click
CONTINUE
- You will receive a confirmation screen on the next
step
- The new registrant will receive an email with the
process to complete the registration change. Once they
complete that information the domain will be moved to their
account.
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| Can my customers cancel a domain name
registration? |
Yes,
they can perform this function from the "Manage Your Domains"
section from your Reseller storefront. This is a permanent
action and you cannot undo this action. Unfortunately, there
are no refunds for domain name registrations that are
cancelled for any reason.
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| When should my customers renew their domain
name? Will they be notified? |
Your
customers will be notified via email when the domain name is
about to expire and can then renew it from the MANAGE MY
DOMAINS section of your Reseller storefront. They can always
check the status of your domains and when they will expire
from this section as well.
Domain renewal emails are sent
90, 30, 15 and 5 days before a domain expires.
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|
| What happens if I choose not to renew my
reseller account? What happens to the domains and other
products? Do the customers lose their items,
etc? |
If
you do not renew within the reseller program, we move all
products and customer accounts from your reseller account to
another reseller site we have setup for just such a purpose.
Your customers will not lose any time they have left on their
domains and other products. As well, those customers will be
notified by email of where to login for the future and their
current login information will be valid. No further commission
will be earned once your reseller site is
deactivated.
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| How do I forward my existing domain to my new
reseller storefront? |
- Login to the account where the domain is located that
you wish to forward.
- Click on 'Manage Domains'.
- Click on the domain you wish to forward.
- Click on the orange 'Forward Domains' button above the
domain list.
- Paste the address of your reseller storefront in the
'Forward To' box on the right hand side of the page.
- Click on the green 'Save Changes button near the bottom
of the page.
- The forwarding will be setup within 15 minutes of saving
the setup. Please note, any new domain can take up to 48
hours to show on the Internet so that may delay the
forwarding setup if applicable.
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|
| How can I buy a private domain
registration? |
- Go to your Reseller storefront and select MANAGE MY
DOMAINS from the storefront.
- Log in using your domain login username and
password.
- Select Domain Names you wish to add privacy.
- Check the domain record you wish to make private.
- Click "Add Privacy", you'll be prompted to create a
Domains By Proxy Account and proceed through the check
out.
- In a matter of minutes, your information will now be
private and will not be accessible through a WHO-IS
lookup.
- You can transfer your existing domain name(s) to your
Reseller site. When the transfer process is successful you
can then convert your public registration to a private one
by following the steps above to convert public names into
private names.
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| How do I know if my tax form is on file with
DigDomains? |
You
can check to see if your tax form is filed from within the
reseller control center. Login at:
https://www.resellercontrolcenter.com/login.aspx
If your
tax form is on file, you will see the following text listed:
Your tax information is on file with DigDomains.
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| I cannot login to the Reseller Control Center
What do I do? |
There
may be several reasons why you may not be able to login to the
reseller control center. You may have the wrong login ID or
password. To recover your password, please access the Password
Recovery page to have your password sent to the email address
on file. You will need to enter your login name and full email
address. If you do not have the correct login name, please
contact DigDomains directly at: (480) 505-8822 or Email: support@hottestreseller.com.
If
you enter your login information, click the 'Login' button and
the screen refreshes back to the login page and erases your
information, there may be an issue with the 'cookie' setting
on your specific computer. If you are utilizing Internet
Explorer 6.0 please follow these directions to set the cookie
setting to an appropriate level.
- Open Internet Explorer.
- Click on TOOLS.
- Click on INTERNET OPTIONS.
- Click on PRIVACY.
- Change the SETTINGS level to LOW.
- Click APPLY and then OK.
- Attempt to login again.
Please check the 'Help'
function of the browser you are using if you are not
utilizing Internet Explorer 6. If you still cannot login,
please contact Wild West Domains directly at the number or
email address listed above.
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